Last updated 17/5/2018.
Your privacy is very important to us. We have a few fundamental principles that we follow:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of the college or site.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are used by nearly all websites and do not harm your system.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, contact information and possibly dietary requirements or other needs depending on the purchase/booking. Some fields are optional but certain fields are mandatory.
When you sign up to a mailing list we will collect your name and contact email.
We may advertise a job vacancy on our website which you can apply for via email. We collect some basic personal information which is not shared with any other party.
WHAT IS THE PURPOSE OF US PROCESSING YOUR DATA?
The data we collect from you is important to understand our customer requirements. e.g. what you are interested in and want to hear more from us about. It also helps us to understand our site user base and allows us to send you information regarding website or Clay College policy changes, such as modifications to our Terms & Conditions.
We will use your data for the purposes of a commercial transaction, e.g. if you make an online, in person, booking or purchase from Clay College or a Masterclass, evening class, merchandise or pot.
We do not share your personal information with third parties except where identified below or send you Clay College communication without your prior consent — you must give us your consent to do so by ticking the relevant check box when you subscribe to our mailing list.
HOW DO WE SHARE YOUR PERSONAL INFORMATION?
We only share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Xero to power our accounts. You can read more about how Xero uses your personal information here.
We use Woocommerce to provide our online store. You can read more about how Woocommerce uses your personal information here.
We use MailChimp to manage and process our mailing list for our newsletters. You can read more about how MailChimp handles this information on our behalf here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
HOW CAN YOU CHANGE, UNSUBSCRIBE, DELETE THE INFORMATION WE HOLD?
You can opt-out from our communications by clicking on the ‘unsubscribe’ link at the bottom of any electronic communication you receive from us or editing your preferences..
Alternatively, if you prefer, you may contact us at any time by emailing email@example.com . Your information will be deleted permanently within 1 week of making your request. You are welcome to sign up again at a later date if you choose.
HOW CAN YOU FIND OUT WHAT INFORMATION WE HOLD?
It is your right to contact any data controller (such as Clay College Stoke) to request information about how and why your data is being used. This includes Breach Notification, Right to Access, Right to be Forgotten and Data Portability.
If you wish to contact Clay College Stoke about your information, please email firstname.lastname@example.org.
DATA PROTECTION INFORMATION
Find out about the UK Data Protection Bill.
Find out about EU General Data Protection Regulation (GDPR).
The Clay College Stoke website contains links to other websites — please remember that when you click on any of these links you are moving onto another site and that their terms, conditions and policies will apply when you are visiting their pages, and these may differ from ours.